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  • Click the button below (Remote SOS Download) to open the link on a new page

  • On the page that opens Click the DOWNLOAD button

  • If it doesn't automatically save, Click SAVE (file should now be saved in your File Explorer DOWNLOADS tab

  • Find the "EAC REMOTE ASSISTANCE" file and double click to open it

  • Click YES to allow SOS access to your computer

  • Text or Call 678.467.5382 to provide the Service Tech with the One-Time REMOTE code

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